On Monday I presented a User Adoption Strategies workshop in London with a focus on social business and collaboration. There were about 24 people in the room, and during the day we talked through and explored a full range of topics on user adoption, including the context, a […]
I saw an article last week about why CIOs are doing enterprise social media the wrong way. “Just a few years ago, skepticism abounded over the place of enterprise social media. Sure it made sense to communicate with customers via social media, but what place did this sort […]
On The Smarter Office, I posted on why new technology is not adopted: “… part of the approach for being successful with user adoption of new ways of working – usually powered by new technology – is figuring out why earlier attempts have been unsuccessful. On this front […]
On The Smarter Office blog, I posted about The Power of Turning Up: “In a recent client engagement I have been reminded again of the importance of turning up in person when you are exploring possibilities for how people work together through new collaboration technology. A phone conversation […]
In my User Adoption Strategies book, I give a four stage model for thinking about how to approach adoption for second wave people; meaning those that don’t get turned on by features and among other things need much more help with “the why?” of SharePoint. In stage 2, […]
I’ve been in Wellington for a couple of days this week, mainly for running the User Adoption Strategies Workshop in-house for a client. We did the workshop in a single intensive day, so it was pretty full-on … but it can be done with a will. I caught […]
Early on Saturday morning I packaged up all of the pre-orders for the second edition of User Adoption Strategies, and put most in the mail later that day. Some left on Monday morning, and one team order left yesterday. So now they are all winging their ways to […]
It’s late Wednesday afternoon here in New Zealand, and in two days a delivery truck will be driving down the road above with boxes and boxes (and even more boxes) of my new book onboard: the second edition of User Adoption Strategies. Although this will only be the […]
A couple of weeks ago at the Enterprise 2.0 Conference in Boston, Vim de Gier from LeasePlan talked about their approach to rolling out IBM Connections. One of Vim’s main points was the importance of “adoption, adoption, adoption,” and he went on to explain some of the strategies […]
For more, see User Adoption Strategies (2nd Edition)
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