One of the promises of cloud services is that you always have the latest stuff available. Unfortunately one of the realities of cloud services is that “the latest stuff” can change negatively from what you had when you first signed up, and likewise that “the latest stuff” still […]
In late September I had the privilege of attending and speaking at the Collabosphere 2015 conference in Austin TX, hosted by Central Desktop. My trip was shorter than originally planned due to family circumstances, but I was still able to present the two sessions I had agreed to […]
In a month I’ll be attending and speaking at Collabosphere 2015, the PGi / Central Desktop user conference in Austin TX. In advance of my two sessions I spoke with some Central Desktop customers about their adoption framework, and it was heartening to hear the strategies employed. Common […]
During the Extending Effective Use section at the Driving Effective Use of Office 365 Workshop in Auckland on Monday, I showed the above picture. It garnered a few sounds of agreement among the delegates at the workshop (including an “I’m going to use that.”). The next slide, however, […]
In Auckland next week I’ll be presenting a new workshop focused on driving effective use of Office 365. One of the ideas I’ll be exploring during the day is what effective use actually looks like, and then by implication, what you need to put in place to help […]
My upcoming workshop in Auckland has a new date and location. The workshop is now being held on Monday August 24 at the Rendezvous Hotel Auckland on Mayoral Drive. For details, the agenda, and to register, please see Driving Authentic Active Use of Office 365.
UPDATE (August 4) – New Date and Location; now Monday August 24 at the Rendezvous Hotel Auckland If you or your organisation are using or evaluating Microsoft Office 365, I will be running a workshop in Auckland in two weeks on Driving Authentic Active Use of Office 365. […]
For almost a decade I have been working in the user adoption area, with numerous blog posts, conference talks and keynotes, client-internal and public workshops, consulting projects, and multiple books the result. In light of the above, I find it very interesting to observe from afar the increased […]
Edward Deming said that around 94% of possible improvements belong to the system, which was the responsibility of management. While it strikes me as a very precise number, Deming was all about precision and careful measurement, so I’ll give him some latitude in his analysis. Even if he […]
At the local IBM Connect event in the Netherlands today, I presented on IBM Verse. The focus was on how to think about stimulating effective use and user adoption. In the presentation I made the following points: – the promise of IBM Verse is good. I look forward […]
Michael Sampson 
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