My friends at Step Two in Sydney are producing the seventh annual intranet conference in Australia:
Intranets2017 is in its seventh year, and it continues to power on as the biggest intranet conference in the southern hemisphere, running in Sydney on 31 May-2 June 2017. Today we officially open for registrations, sharing details on the first of our international speakers.
At Step Two, we know intranets and digital workplaces, and what teams need to know. An international call for speakers uncovered wonderful speakers from around the globe. We held four rounds of selection, organised interviews with potential speakers and finally selected 24 of the best speakers in the world.
I have attended at least three of the (first six) conferences. If you are counted among the “intranet folk,” get yourself along.
Learn more (and register)
Agnes outlines her thinking on workshop length:
The most common question I get about my upcoming workshop, SharePoint 2016 and Office 365 Search in Practice, is why I’ve decided to choose a two-day format.
I know it could be one day. Also, it could be three days, or even up to five.
I do have ten years of experience teaching and doing workshops around the globe. I’ve tried several formats. Some worked, some didn’t. What I’ve found is that I don’t like frontal teaching. It’s not my style. And I know, it can be exhausting as an attendee, too.
In her post, Agnes talks about:
– 3 teaching / learning approaches used in workshops, and
– the five reasons she has embraced the two-day design.
This is a question I have wrestled with many times too. It’s good to see someone else’s thinking … and decision rationale.
And if search in SharePoint 2016 and Office 365 is important in your work, you should sign up to attend.
The experience of Hollands Kroon, on reimagining what it means to work in a municipal government, and the impact on the IT department:
One of the key decisions that Hollands Kroon administrators made as part of the workplace transformation was to empower employees by eliminating standard job hierarchies and reporting structures, freeing up more of the workers’ time and energy to help them better serve citizens. All employees are now organized into self-governing teams based around shared specialties—for example, one group is all people who work on tax issues, while another covers youth and elderly social programs—and the emphasis is on outcomes, rather than micromanaging processes. “Each group hires its own new colleagues, and they are allowed to work in whatever way they believe will achieve the best results,” says Cremers. “Every employee has an education budget for training and development, and their own IT budget to buy whatever sort of laptop or tablet they want. What I think is really beautiful is how eager everyone is to make this transformation to the new working paradigm. They are running faster than I can predict or direct, so my role becomes doing whatever I can to support all these exceptional, talented, motivated people, and that’s a great position to be in.”
Update from Kirk on the Office 365 Team on the new (still in preview) Microsoft Teams service in Office 365:
… Microsoft Teams has picked up momentum since its launch last November. In the last month alone, 30,000 organizations across 145 markets and 19 languages have actively used Microsoft Teams.
We’re especially inspired by this early usage. Not only does it show that the product fills a real market need, but it gives us a ton of information to help shape the product leading up to General Availability, which is still on track for this current quarter, Q1 2017. Our customers have been a great guide as we’ve delivered numerous features into the product even since the preview launched—including built-in audio calling on mobile and named group chats, an easy way to keep track of the context of a conversation.
Having access to “tons of information to help shape the product” is a significant benefit for any vendor, and is greatly enhanced in cloud-delivered services. In addition to this information on usage, I hope that the Office 365 Team takes on board the significant early feedback from MVPs and market analysts who weighed in when Teams was announced, including:
– Marc Anderson, Dear Microsoft: I’m Confused. Can You Help Me Collaborate Well?
– Pramit Nairi, Only Microsoft Could Make Teams
– Stuart McIntyre, My musings on Microsoft Teams
– John White, Microsoft Teams and the New Microsoft Social Landscape
In early 2013 I was attending a conference in the United States, and on the man-made beach at the hotel resort was introduced by one of my readers to her boss. It became evident fairly quickly that my interest in user adoption and collaboration strategy was commonly held between the three of us, and after getting back to New Zealand I was invited to present a one-day workshop based on my user adoption book for their clients. That happened in June of that year. The next year it was October (and the workshop was presented twice). The year after that was June again (and presented twice again). And while there was no workshop last year (due to my unavailability mid-year), I helped the firm with its positioning to do more in the user adoption and change management space across a wider geographical footprint. And when we met in person again during my September visit last year, we started talking about a more regular and formalised collaboration in 2017.
Net-net: With thanks to Roland and Effy, I’m joining Silverside as a Research Consultant for PACE, Silverside’s implementation methodology for change management. I will be working from New Zealand most of the time, with a couple of visits scheduled to work with my new colleagues (including the first in a couple of weeks to IBM Connect in San Francisco).
It’s pretty cool how business relationships that start small can flourish into something much larger when the people stuff is done right. In our highly connected world, I’m grateful for readers, friends, colleagues, and advisors across the globe, and I look forward to making a contribution in a changed way in 2017.
Collaboration tools provide amazing capabilities for helping people work together across time and space, and selecting the right tools for your organisation is important. However, there’s another side to the whole area that I haven’t often written about on this site: compliance. And if you or your organisation does anything with the personal data of European citizens – regardless of where your organisation is located in the world – you need to know about GDPR – the “General Data Protection Regulation” released in May 2016 and due to go into force from late May 2018. Given its wide scope, as the white paper below points out, it would be better to refer to it as the “Global” Data Protection Regulation. Seriously. And it has implications for how your organisation uses collaboration tools too.
Osterman Research recently published a new report on GDPR – exploring what it is, and the types of organisational and technological responses that will be required:
GDPR Compliance and Its Impact on Security and Data Protection Programs
Protecting personal data has been an important issue in the European Union (EU) for more than 20 years, and the recently ratified General Data Protection Regulation (GDPR) takes data protection to an entirely new level. In addition to a new set of legal requirements that necessitate both organizational and technological responses, the GDPR is applicable to almost every organization around the world that collects or processes data on residents domiciled within the EU, including permanent residents, visitors and expatriates.
It’s worth a look … because it is likely to cause a lot of soul searching (data analysis, policy formulation, technology considerations) for organisations across the world. Including yours.
See: The Impact of the GDPR on Your Business
Sam from Clearbox Consulting recently posted his comments on my Office 365 book on CMSWire:
Sampson …. has managed to steer a line that shows deep technology understanding without losing sight of why companies acquire these technologies in the first place.
I really like the “opportunities” approach. Countless blogs and articles on Office 365 tend to focus on specific tool capabilities or are written for an IT audience. Sampson’s book therefore fills a much-needed gap because it looks at how the tools might be used together, and the trade-off between using one tool or another when features overlap.
Sam offers some good ideas for improving the book too, specifically the layout format I chose didn’t work great for him, and how to deal in a book like this with the firehose of updates that comes from Microsoft. The first I won’t do like that again, and the second is … complicated.
See: ‘Re-Imagining Productive Work’ Offers Practical Office 365 Advise.
BlueJeans Network announced the introduction of BlueJeans Huddle, a new way of setting up meeting rooms for video conferencing:
The BlueJeans Huddle system is a combination of standard hardware and BlueJeans proprietary software that can turn any room into an interactive meeting space for a fraction of the cost of legacy in-room systems. Currently an average of eight to 15 minutes of every video meeting is wasted getting participants connected. BlueJeans Huddle democratises video by freeing employees from difficult to navigate systems and giving them an in-meeting experience they will love.
Group video conferencing usage throughout the enterprise will increase 400 percent by 2019, with huddle rooms showing particular momentum, already doubling in market share since 2015, according to leading research firm Gartner. Yet while huddle rooms and video meetings are in growth mode, businesses have been plagued with adoption hurdles. BlueJeans Huddle eliminates these obstacles, including the hassles of set up, dial in, connection, and meeting management– the issues that equate to a sort of “tax” on the use of live video in the enterprise. BlueJeans Huddle users are automatically recognised and can initiate live video conversations simply by walking into a room, and the video solution delivers the same great user experience powered by the BlueJeans Enterprise Video Cloud™, regardless of whether people are using their desktop, mobile device, or are in a video-enabled room.
Thinking of it as a “tax” to be reduced is an appropriate metaphor.
Read more: BlueJeans Network Eliminates the ‘Video Tax’ with Introduction of BlueJeans Huddle
More from Amazon on its new Amazon Go grocery concept store.
And Larry at ZDNet contemplates the implications of Go for various sectors.
Level35 provides a cloud-based project portfolio management platform. It has added cognitive capabilities from IBM Watson to analyse the sentiment of project reports and auto-flag problems:
Fuelled by IBM Cloud, IBM Watson helps Level35’s flagship product OneViewPPM, a cloud-based project portfolio management platform that streamlines data collection, collaboration and reporting for large-scale projects or programs of work, to analyse the impact and relevance of project managers’ reports on the readers. This platform is driven by Watson Tone Analyzer Service, using it to evaluate the tone of status reports written by project managers. This helps project managers to evaluate a project’s “sentiment” and flag to stakeholders when a project may be on the verge of a crisis.
As enterprise and governments move towards greater numbers of smaller, agile projects, it is increasingly challenging to keep on top of rapidly growing volumes of project reports and ensuring complex programs stay on track. By using Watson on IBM Cloud, OneViewPPM’s insights have already helped the Victorian Government Department of Economic Development, Jobs Transport and Resources (DEDJTR) to write more effective and collaborative reports in less time, allowing them to focus more on project health and other active duties. Level35 have also signed up The Department of Health and Human Services (DHHS) who are also looking to leverage Watson within their enterprise Portfolio Management Office.
Nice development. Will project managers or report writers start gaming the system to increase obfuscation? Herein lies the human factors question.
Read more: Level35 selects IBM Watson and Cloud to speed major infrastructure projects