In late September, Central Desktop, a PGi company will be hosting its annual conference in Austin TX – Collabosphere 2015. I’ll be there, and am delighted to say that I’ll be speaking too. My talk is on user adoption: Make-or-break user adoption strategies for every business The majority […]
I have but 10 hours left in the office before boarding a couple of planes (not simultaneously, mind you) and heading to Sydney for the Intranets 2015 conference hosted by Step Two Designs. The conference is on Wednesday and Thursday next week (May 20-21), with a post-conference workshop […]
In June I will be presenting the User Adoption Strategies Workshop twice in Rotterdam, in partnership with Silverside. The workshop will be presented for two different audiences: – Wednesday June 10, for customers with IBM Connections, SmartCloud, and Sametime. – Thursday June 11, for customers with Microsoft SharePoint, […]
During 2014 I expanded the scope of my adoption research to the unified communications (UC) area. This included reading the literature on adoption activities for deployments of UC, interviewing organizations on the strategies they used to introduce new tools such as Microsoft Lync and IBM Sametime, and presenting […]
Merck has almost finished an 11 month transition to Office 365 from various older Microsoft products and messaging and collaboration tools from other vendors (e.g., IBM, WebEx). The deployment of the new foundation is expected to be completed by mid-April. Here’s the paragraphs in the announcement about the […]
Michael’s latest thinking on being effective with user adoption. This issue looks at the progression from Adoption 101, and adoption strategies for unified communications.
Thoughts on taking a strategic approach to Office 365, and two models to support this. Presentation at the SharePoint User Group meeting in Christchurch.
[Blog Post] When cloud providers change their systems, it causes a re-thinking of the social order. And that can be a problem.
Simply Communicate details the adoption approach at British Gas for Yammer. British Gas, the largest UK energy and home services company, started to pilot their Yammer-based employee social network (ESN) in October 2013. “Initially, we trialled Yammer with a small group of 500 staff. We wanted to see […]
Sitrion’s Engagement Scorecard provides an analytical and visual way of tracking metrics associated with Sitrion’s social and collaboration tools. The Engagement Scorecard allows you to set goals specific to your organization’s business objectives and the social maturity of your user base. It provides a quantifiable and easy-to-read view […]