Category: Culture & Competency

Collaboration Has Significant Downsides

Collaboration is not without its problems. Talk about collaboration focuses almost exclusively on the first definition of collaboration—“people working with other people to achieve a common outcome”—and ignores the second—“traitorous cooperation with an enemy, usually an occupying force.” Both are valid definitions. A brief consideration of nine downsides of collaboration.

#XED is Essential for #DEX

DEX, or Digital Employee Experience, is the new thing to orient around. The term “intranets” has been deprecated for a while, and even the term digital workplace could become last year’s idea. Leveraging the ideas of customer experience (CX) to address employee issues, DEX offers a new way […]

Backlash Against Group Chat

Group chat offers a particular approach to communication between people, characterised by rapid fire interaction, short sentences or thought fragments, and a fun and lively tone. This approach has several implications, such as: The conversation space tends toward chaos, disjointedness, and dis-organisation. People weigh in on multiple, simultaneous […]

Don’t Get to Perfect Too Soon

Getting to perfect too soon reduces the available space for collaboration. Perfection signals that the current effort is good enough or refined enough, and that the opportunity for input, direction, crazy ideas, left-field thinking, new ways of looking at a problem and the like has gone. For instance, […]

Using Data Analytics on People for Better Decision Making

Chantrelle and Natalie from the Workplace Analytics practice at Microsoft share three ideas of how organisations are using people analytics (defined as “the use of data about human behavior, relationships and traits to make business decisions“): 1. In process transformation, by comparing and contrasting process productivity across different […]