Category: Adoption & Effective Use

Adoption Doesn't Exist

Sadie argues that adoption is like the color white – it doesn’t exist: “Adoption” doesn’t exist. At least, not the way most people think about it. It’s not an entity or a competency on its own. It’s not a feature or an endpoint with a well-defined set of […]

And the first winner is …

The User Adoption Strategies Survey – 2012 Update is in full swing. Many thanks to the people who have taken the time to complete the survey and give me a snapshot of what’s happening with user adoption at your firm. Everyone who completes the survey – and leaves […]