Lowe’s, a major home improvement chain in the United States, implemented Lotus Connections in 2010 to support an enterprise collaboration strategy. Andy Carusone is the internal director in-charge of the strategy, and while he has briefed me off-the-record on the initiative, I haven’t seen anything public. Susan recently […]
Global360 is running its SharePoint Survey for Fall 2011: “It is time again for our semi-annual SharePoint Survey! As SharePoint quickly evolves into a platform for delivering tailored business applications, it is important that we can evaluate the rapidly developing trends and features of the SharePoint landscape today. […]
Last year I really enjoyed attending and speaking at Share 2010, the SharePoint conference for business users. This year the conference is happening again, and I’m heading back to Sydney to participate. The conference is on November 28-30, and I will be running a one-day post-conference workshop on […]
Webinar – Why Winging It Isn't a Strategy View more presentations from Central Desktop Yesterday I presented at a Central Desktop webinar on the topic of user adoption. The specific focus was on the importance of having a strategy, and not “winging it.” Slides are above. For more […]
In McKinsey’s 2008 report, Building the Web 2.0 Enterprise, Exhibit 5 correlates perceived barriers to success with current rates of satisfaction with Web 2.0 tools in the enterprise: (Click for a larger image) My Comments 1. What jumps out to me is this: where dissatisfaction levels are the […]
Betrand eloquently discussed the problem with driving adoption, AND gives a better way to think about it: “Adopt what ? New tools, new practices. One by one ? Both at the same time ? That’s the chicken and egg situation and, at the end, this doesn’t matter here. […]
Gia shares some of the findings from IBM about how the inclusion of links to contributions in internal systems changed the dynamics in the use of expertise profiles: “Seekers are always searching for an expert in something. They love extensive profiling systems, because it enables them to locate […]
In a blog post last July, Joe Schueller from Cisco wrote about the role of culture in Enterprise 2.0, but more importantly about three keys to gaining broad adoption of collaboration tools in the organization: “However, to drive real value out of a collaboration platform, you need broad […]
I’m too busy to collaborate View more presentations from Stuart McIntyre Joseph talked about user engagement and user adoption at last week’s Social Connections 1 event in London. It’s worth a look through …
In my book, User Adoption Strategies, I show a four stage approach to gaining adoption of new approaches and new ways of working. Stage 1 is “Winning Attention,” with the intent being to show why a target group should be interested. There are various strategies that can be […]
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