Category: Adoption & Effective Use

Technology's Contribution to Success: 20%

In a white paper from 2008, Oracle pins the contribution of technology to success at a maximum of 20%. Very cool to see a major vendor say this in its materials. “Nearly 80 percent of the issues that can affect your deployment and overall solution adoption involve factors […]

Technology's Contribution to Success: 10%

Just been reading a white paper on user adoption, and saw a great chart from John McKean’s 1999 book, Information Masters: Secrets of the Customer Race. The success contribution of technology is only 10%, in John’s view. It used to be higher, but here’s how he sees the […]