Trent at Coveo blogged that slow adoption for technologies has been the leading cause of underperformance, and wonders whether a more intentional approach is required: “However, despite this acceleration, broad adoption of new technologies often takes years. For while some people are eager to explore what is “new”, […]
Jason, who is quoted a few times in my User Adoption Strategies book, has recently commented that user adoption activities should start before go-live. I agree: “Clients often place priority on the technical build and implementation over end-user readiness. Their assumption is that once the new system becomes […]
Mark Gilbert from Gartner spoke at the Gartner BI summit in Sydney recently. He said that firms shouldn’t deploy collaboration software “out of the box” – I disagree, but I disagree because I’m being pedantic, although I think it is important to be so given this is a […]
A recent article from Dale Carnegie Training offers seven tips for staying on top of organizational change. I write about change in my book on user adoption, and this article outlines a very complementary set of tips on change: “Engaging workplace change can be an unpredictable experience because […]
Photo Credit: Seb Matthews at AdeoPoint Details for my trip to Europe and the United States have come together. There are two public events, one private workshop, and a day-and-a-half available for other consulting. The three confirmed events are: – Tuesday March 29, User Adoption Masterclass, with AdeoPoint […]
Great video from Youngme Moon on how to kill creativity. Many of these 14 ideas can be used to kill new collaboration approaches and tools … too.
Little did I know in mid-December that I would be invited to present a keynote and workshop at the upcoming Intranets 2011 conference in Sydney, in May 2011. James sounded me out on the idea in late December when he was here in New Zealand, and now it’s […]
Share2010 Session: Annelize Jonck from Nedbank on "Overcoming Collaboration Challenges by Inspiring Ownership and Training End Users"
Annelize Jonck from Nedbank in South Africa is talking about overcoming collaboration challenges by inspiring ownership and training end users. Annelize was only invited last Wednesday to speak today at the conference – so a lot has happened in the past week for her! Key points: Nedbank is […]
At KMWorld earlier this week, David Boland from Deloitte talked about some of the lessons they had learned from working with Enterprise 2.0 tools at Deloitte’s: “[He] suggested other companies learn from Deloitte’s success and slowly roll out changes to Enterprise 2.0 tools rather than overhaul the entire […]
While my book, User Adoption Strategies: Shifting Second Wave People to New Collaboration Technology focuses on the challenges of adoption with collaboration tools and approaches, recent research says the same challenges apply to business intelligence. “Business analytics is atop most companies’ apps wish lists. The business goal, of […]