Category: Tools & Technologies

KnowledgeMill Gets £1.5 Million

KnowledgeMill, a London-based developer of email management software, received £1.5 million in funding from a couple of investment firms: “YFM Equity Partners (through its managed fund Seraphim Capital) and MMC Ventures have co-invested on a £1.5m growth capital investment into KnowledgeMill, a company that has developed a cloud-based […]

Congres Intranet 2012 – The Slide Deck

Encouraging and Facilitating Collaboration at Work Last week I keynoted at Congres Intranet 2012 in Utrecht. My keynote was on encouraging and facilitating collaboration at work. A slightly revised deck is above – I’ve taken out the extra slides that only work when presented in person. Here’s some […]

Fluent – Making Email More Twitter-Like

Fluent is a new service that integrates with Gmail to present a Twitter-like email experience: “The latest harbinger of that transition is Fluent, a new service that integrates with Gmail (and eventually, its creators say, with other email platforms) to deliver messages in the flowing fashion of a […]

Jive for Customer Service

Jive will be releasing a version of its social business software tailored at the customer service scenario in organizations: “The product, which will be called Jive Social Customer Service Solution, will include native integration with CRM (customer relationship management) and case management applications, social media monitoring capabilities, mobile […]