Aliza at GigaOM outlined 5 reasons why corporate social tools fail, and what to do about it: “While millions of people interact daily in public-facing social media channels, there are a growing number of internal social media solutions for the enterprise, becoming modern-day intranets of sorts. But do […]
As I say on the front page of my web site, my passion is helping organizations to make collaboration work, when their employees have to work together effectively and efficiency while separated by distance and time. I’m really keen to work with many new organizations in 2011 on […]
Trent at Coveo blogged that slow adoption for technologies has been the leading cause of underperformance, and wonders whether a more intentional approach is required: “However, despite this acceleration, broad adoption of new technologies often takes years. For while some people are eager to explore what is “new”, […]
Jason, who is quoted a few times in my User Adoption Strategies book, has recently commented that user adoption activities should start before go-live. I agree: “Clients often place priority on the technical build and implementation over end-user readiness. Their assumption is that once the new system becomes […]
Mark Gilbert from Gartner spoke at the Gartner BI summit in Sydney recently. He said that firms shouldn’t deploy collaboration software “out of the box” – I disagree, but I disagree because I’m being pedantic, although I think it is important to be so given this is a […]
Photo Credit: Seb Matthews at AdeoPoint Details for my trip to Europe and the United States have come together. There are two public events, one private workshop, and a day-and-a-half available for other consulting. The three confirmed events are: – Tuesday March 29, User Adoption Masterclass, with AdeoPoint […]
Little did I know in mid-December that I would be invited to present a keynote and workshop at the upcoming Intranets 2011 conference in Sydney, in May 2011. James sounded me out on the idea in late December when he was here in New Zealand, and now it’s […]
While my book, User Adoption Strategies: Shifting Second Wave People to New Collaboration Technology focuses on the challenges of adoption with collaboration tools and approaches, recent research says the same challenges apply to business intelligence. “Business analytics is atop most companies’ apps wish lists. The business goal, of […]
When I went to Oslo in March, I had 22 hours in Norway. On my trip earlier this week, I managed to increase my time there to 23 hours! Perhaps next time I’ll get past a full day. Anyway, once the masterclass was finished in Bergen, it was […]
Martin Risgaard Rasmussen published his review of my book, User Adoption Strategies yesterday: “The initial chapters focus on adoption and change in a more general perspective and provides a nice introduction. One thing that becomes increasingly clear after reading this is that change is not about tools and […]
Michael Sampson 
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