Part two of User Adoption Strategies for New Collaboration Technology is now posted on The Smarter Office. The session presents the survey results, and highlights a couple of case studies: “Lack of user adoption is a common issue when introducing new collaboration technology. In the Slidecast above, I […]
User Adoption is a core part of my work in helping organizations—through consulting and workshops, and through my book on user adoption strategies. On The Smarter Office blog, I share some thoughts on user adoption in a Slidecast (a slide deck with an accompanying audio track): “Lack of […]
In his comments on the second edition of User Adoption Strategies, my editor commented on the low level of effectiveness attributed by survey respondents to the three “training” strategies – classroom, web-based, and pages on the Intranet. He suggested I should examine why that’s the case. In that […]
Collaboration: Something Old, Something Bold, Something Cold View more PowerPoint from Michael Sampson Here’s my slides from my presentation at Intranets 2012 today. I talked about three main ideas – trying to sound the warning about pushing the collaboration concept too far: – (1) collaboration isn’t a silver […]
I’ve been working with a client in Seattle on user adoption for a SharePoint-based team collaboration application over the past two days (using the User Adoption In-House Workshop as the basis). The working group at the client’s organization assembled in Seattle – with multiple people flying in from […]
IGLOO Software announced a partnership with MicroStrategy, for the integration of MicroStrategy’s business intelligence tools into IGLOO’s social business suite: “The solution will allow IGLOO customers to track user participation, influence, activity and engagement in a social intranet or extranet. As social technologies are introduced to business, workflow […]
Effective immediately, User Adoption Strategies (2010) is now out-of-print. I do not have any more physical copies of the book available for sale. You can still purchase the book in ebook format from: – Amazon for Kindle – Apple for iBooks My thanks to everyone who purchased a […]
The Altimeter Group has reached the same conclusion as I have: without the proper approach to enterprise social networking it will fail: “Enterprise social networking (ESN) software can improve communication and collaboration among employees, but most companies aren’t implementing and using these products properly, leading to unmet goals, […]
The dominant way I charge for books and reports is by credit card, processed through Paypal. It’s been interesting to note, though, that quite a few people either can’t pay this way – due to corporate policies usually, although sometimes by personal preference too. There’s always been another […]
James Robertson from Step Two Designs recently posted his review of Collaboration Roadmap. After setting the background from his vantage point, James writes: “The book starts by exploring the technology options, through the lens of Michael’s models, including the Seven Pillars and Four Connectors. These help to understand […]
Michael Sampson 
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