Test the Idea at (Small) Scale

You have surveyed the current reality, and looked at what else is possible. You – in conjunction with others – have envisioned a new approach to work. Now is the time to run an initial experiment or test – to start and make the change in order to […]

Who Switched the Drawers?

I have 21 drawers by my office desk. These hold stationery, paper, books to read, pens and pencils, pocket knifes, old thumbdrives, book manuscripts, keys, cables, in-progress projects, client-specific items, old journals I haven’t scanned yet, charging adapters, and much more. Each drawer has a particular focus, and […]

A Better Word Than Change?

Change. Doing something different. Learning. Mastering a new area. Building new knowledge and skills. Progress. Moving forward. Usually has the sense of an envisioned destination towards which the movement is being made. Improve. Become better. Better. More desirable, satisfactory, or effective. What’s that old saying about “the only […]

Maintain and Step Up

The Stages of Change model I reference in User Adoption Strategies has a final stage called “maintenance.” The intent of this fifth stage in the model is that the change introduced is done repeatedly, not just once. That the change in behaviour becomes the new way of living […]

On Interpretation and Artistry

There is a lot of thinking and repeatable process in re-imagining effective work. Learning how to examine a current process to understand its intent, its current form, and the actors involved. Being able to introduce new information to overcome information saturation. Pulling out your binoculars and seeing the […]