Nudges in MyAnalytics

Microsoft is adding small coaching nudges to Outlook – on the Web shortly, in Outlook for Windows during 2018, and perhaps sometime for Outlook on Mac, iOS and Android. These nudges are: … useful suggestions, tips, and best practices around managing email and running meetings. They help inform […]

Workplace Analytics for Teams

In the chapter on Running Team Projects in my book Re-Imagining Productive Work with Office 365 (2016), I made the following “wouldn’t it be cool if” comment (page 197): Delve Analytics reports on an individual level about the effectiveness and efficiency of the meetings that the individual was […]

Where the Magic Happens

The past two weeks have been the busiest of my year, and it has taken all the hours I have available in a day to get everything done. That’s what happens when multiple big projects go live at the same time – projects with tight timeframes that challenge […]

#XED is Essential for #DEX

DEX, or Digital Employee Experience, is the new thing to orient around. The term “intranets” has been deprecated for a while, and even the term digital workplace could become last year’s idea. Leveraging the ideas of customer experience (CX) to address employee issues, DEX offers a new way […]

Test the Idea at (Small) Scale

You have surveyed the current reality, and looked at what else is possible. You – in conjunction with others – have envisioned a new approach to work. Now is the time to run an initial experiment or test – to start and make the change in order to […]

Who Switched the Drawers?

I have 21 drawers by my office desk. These hold stationery, paper, books to read, pens and pencils, pocket knifes, old thumbdrives, book manuscripts, keys, cables, in-progress projects, client-specific items, old journals I haven’t scanned yet, charging adapters, and much more. Each drawer has a particular focus, and […]

A Better Word Than Change?

Change. Doing something different. Learning. Mastering a new area. Building new knowledge and skills. Progress. Moving forward. Usually has the sense of an envisioned destination towards which the movement is being made. Improve. Become better. Better. More desirable, satisfactory, or effective. What’s that old saying about “the only […]