The People Part of Enterprise Collaboration and Virtual Teams Developing CQ … Stephen talks about how to build collaborative intelligence in business teams. “A new book, “Teaching an Anthill to Fetch – Developing Collaborative Intelligence @ Work,” provides a practical outline for developing collaborative intelligence within business teams. […]
The People Part of Enterprise Collaboration and Virtual Teams Three Skills for Client Support … Todd argues for 3 essential skills when deploying new collaboration software: (1) customer service (“From the CEO to the call center employee, you must be able to communicate the value, utility, and instruction […]
The People Part of Enterprise Collaboration and Virtual Teams Virtual Worker Cognitive Profile … Cisco reported on some research it commissioned looking at the cognitive styles of mobile workers around the world. “The study was carried out by British occupational psychology specialists, and identifies the types of workers […]
The People Part of Enterprise Collaboration and Virtual Teams Telecommuting 2.0? … Jeff remembers the hype and promise about telecommuting 20 years ago, and wonders whether it’s really going to happen this time. “Telecommuting wasn’t embraced by anyone other than zealots back then for a variety of reasons. […]
The People Part of Enterprise Collaboration and Virtual Teams Pros and Cons of Telecommuting … Janelle outlines the pros and cons of telecommuting. Pros: working from home (work/life balance), choosing your own work hours, not having to commute, and not having to spend money on office clothes. Cons: […]
The People Part of Enterprise Collaboration and Virtual Teams Wikis Reduce Email … Jordan chimes in with further evidence that an enterprise wiki reduces email traffic. “As I look at our own Traction corpus of over 130,000 pages, comments and attachments (add edits and label/tag changes and the […]
The People Part of Enterprise Collaboration and Virtual Teams Wiki at Janssen-Cilag … Nathan provides an extensive case study of how Janssen-Cilag has used a wiki for its new Intranet, replacing a previously static HTML intranet (small number of editors across the organization, only IT could upload latest […]
The People Part of Enterprise Collaboration and Virtual Teams Stop Trying to “Control” Teams … Ken urges a less controlling approach to managing teams, for higher agility and collective intelligence in return. Key idea: leaders should send out timely information (“In all cases nature’s teams have evolved a […]
The People Part of Enterprise Collaboration and Virtual Teams What is a Team? … Terri offers clear thought on what exactly a team is, and when the term is used incorrectly. “If you are told you are working in a team you have expectations. You expect people to […]
The People Part of Enterprise Collaboration and Virtual Teams Managing Projects: Examples … Austin Hardware uses eProject to facilitate new product development projects, enabling people from across the company to be involved from the beginning. “… before eProject, we could spend 50 hours or more on a project […]
Michael Sampson 
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