Troubles at Virgin America

Interesting dynamics at play with Virgin America – which is failing to perform in the North American market: “Reporting in August, the Chronicle noted that, despite all its rewards and glowing reviews, since 2007, Virgin America has posted a net loss of $671 million and an operating loss […]

Pick Up the Phone – Richard Branson

Sage advice from Richard Branson about communicating effectively: “It’s great to be tech-savvy, but don’t text or email when you should be calling. “The quality of business communications has become poorer in recent years as people avoid phone calls and face-to-face meetings, I can only assume, in some […]

Overload: The Medium or the Message

David comments on a recent study about how regular users of Facebook feel more overwhelmed due to excessive information in the news feed: “Active Facebook users are more likely to complain of information overload–and to believe it’s gotten worse in the past year, according to a study published […]