less.email@inside.ferrari.com

The car manufacturer that sells highly desirable vehicles that most people will never own, has a highly undesirable email culture that most organizations would prefer not to own (Telegraph, Stuff). Ferrari is attempting to do something about it, and all kudos to them for attacking the problem. I […]

Celia and Kat Talk User Adoption

Celia Hamilton talks with Kat Mandelstein about social business user adoption. You can listen to the eight minute interview over on Celia’s blog. Here’s a couple of the questions and answers: Q (Celia). What do companies need to take into consideration to promote user adoption? A (Kat). Too […]

If You Aren't Taking Notes, You Aren't Learning

Ben Casnocha recently wrote about the learning benefits that come from taking notes, starting with an observation about a large event in Silicon Valley: “Recently, Mark Zuckerberg addressed a large auditorium of young entrepreneurs in Silicon Valley. He shared lessons from his journey and his perspective on the […]

Asiana Airlines Flight 214

I woke on Sunday morning to early reports that a plane had crashed at San Francisco International Airport, seeing comments on Facebook and Twitter before it was covered by CNN and New Zealand’s Stuff news site. Given how many hours I’ve recently spent in Boeing 777 planes, although […]

Europe in September

I will be heading back to Europe in late September, to keynote the Interaction 2013 conference in London, and to present a number of workshops. There are two confirmed engagements while I’m in Europe: – Wednesday September 25 – Interaction 2013 Conference in London, at which I will […]

Just 10 Days

Last week I was in Europe, delivering three workshops and speaking at a conference. It was a whirlwind of a tour, and while definitely a privilege to be there, has taken this week to recover from being away. Here’s what I did while away, and what I learnt […]

Just 10 Days

In late June 2013 I was in Europe, delivering three workshops and speaking at a conference. It was a whirlwind of a tour, and while definitely a privilege to be there, has taken this week to recover from being away. Here’s what I did while away, and what I learnt while there.