Steve Jobs wanted us to use our fingers for interacting with the iPad. For some things, one or more fingers work fine. But for more fine-grained activities, like writing, marking up a document, or drawing, it’s not enough. The team at Collusion have developed a new approach – […]
When call centre agents work at home, there’s a collaboration challenge to address. See Part 2 of my earlier post over on The Smarter Office, which talks about three ways to address the challenge: “Earlier this week I wrote about making the case for work-at-home call centre agents, […]
(A Cisco Cius video from a happier time) Last week Cisco announced that it was ceasing its investment in the Cisco Cius tablet as a specific form factor, and will double down on making its collaboration software work great on many tablets and other devices. “Over the last […]
On The Smarter Office, I just posted about work-at-home call centre agents. It’s Part 1 of a two-part series: “Call centres have become a mainstay in how organizations provide pre-sales service, post-sales support, and even selling itself. They have become a vital channel-to-market, and when done well, provide […]
I’m in Auckland today, and tried out the WorkSnug Pro app for finding places to eat and work. The app overlays where you are with information about nearby locations. Pretty cool.
Last week I attended Step Two’s Intranet 2012 conference in Sydney. The conference was held over two days (Wednesday 16th and Thursday 17th), with post-conference workshops on the Friday. As with the inaugural conference in 2011, it was a fantastic event … with a great line up of […]
Collaboration: Something Old, Something Bold, Something Cold View more PowerPoint from Michael Sampson Here’s my slides from my presentation at Intranets 2012 today. I talked about three main ideas – trying to sound the warning about pushing the collaboration concept too far: – (1) collaboration isn’t a silver […]
In the closing keynote of Intranets2012, James Robertson is talking about intranets that surprise and delight. James is the Managing Director of Step Two Designs – the company that presented the Intranets2012 conference. Intranets that surprise and delight View more presentations from James Robertson Key points: – three […]
Mandy is now talking about learning through collaborating and lurking – at the Institute of Executive Coaching (IEC). Mandy is the GM of Learning (?) at the IEC. Key points: – have been experimenting with social online learning. Started the journey in 2009. – the IEC trains coaches […]
Dorje McKinnon from Lincoln University is talking about his experiences in bringing a new intranet to the university. SharePoint 2010 intranet View more presentations from Dorje McKinnon Key points: – there were previously two intranets at the university. – there was a lot of content to work through. […]
Michael Sampson 
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