What’s the number one complaint about the introduction of new collaboration tools into a group or organization? Answer: no one uses them. It’s time to do something about this complaint. It’s been happening for too long, with too many generations of collaboration tools. What can we do? Become a lot better at user adoption.

Title: User Adoption Strategies (2nd Edition): Shifting Second Wave People to New Collaboration Technology
Digital Book: 293 pages
Publisher: The Michael Sampson Company (July 2012)
Language: English
ISBN-13: 9-780473-211219
Availability: available for immediate purchase and download
Price:
– Single User PDF – US$19

Table of Contents
Foreword – by Nancy White (Full Circle Associates)
Chapter 1. Focusing on User Adoption is Critical
Chapter 2. The Context for User Adoption Strategies
Chapter 3. What We Know About Change
Chapter 4. New Ways of Working
Chapter 5. The Four Stages Model of User Adoption
Chapter 6. Winning Attention
Chapter 7. Cultivating Basic Concepts
Chapter 8. Enlivening Applicability
Chapter 9. Making It Real
Chapter 10. Crafting Your User Adoption Approach
Chapter 11. Measuring and Evaluating User Adoption
Chapter 12. User Adoption for Advocates of the Old Way
Chapter 13. Final Thoughts

Look Inside the Book
To check out the book, download the Look Inside extract. It is 38-pages in length and contains:
Introduction to the Book
Foreword – by Nancy White (Full Circle Associates)
Chapter 1. Focusing on User Adoption is Critical
Chapter 4. New Ways of Working