Fujitsu released results from a recent survey of IT managers in the UK (and maybe Ireland) on collaboration and SharePoint:
“The research – commissioned by Fujitsu – shows that of all collaboration technologies, SharePoint is by far the most common. 92% of enterprise organisations using collaboration software use SharePoint and for over three-quarters of organisations (78%) SharePoint is the only collaboration technology that they use. But on average only 60% (3 in 5) of SharePoint sites are active; many organisations are clearly failing to maximise their SharePoint investment.
Furthermore, when looking more broadly at collaboration technology, IT managers are not confident about the benefits it brings. 59% believe that collaborative and content sharing applications will drive efficiency improvements within their enterprise but only 40% believe it will drive cost savings within their enterprise.“
A few other findings:
– The success of collaboration technology is a “leap of faith for IT managers.”
– Less than a third of IT managers feel their organizations have the skills required to make collaboration happen to users’ satisfaction.
1. I wrote a book for IT managers and others facing this situation – it’s called SharePoint Roadmap for Collaboration, and although I’ve sold out of the three printings, you can buy a copy from Amazon. It costs $10. Knock yourself out.
2. For those starting with collaboration tools and no strategy, take a look at my Intranets2011 conference presentation on this topic. It will give you a wider perspective on what’s required to deliver success.
3. I’m grateful to Fujitsu for commissioning the research, and acknowledge that third-parties such as Fujitsu can have a positive impact on helping organizations with collaboration technology at work – in particular areas. I see my work around collaboration strategy, governance, and user adoption being extremely complementary to the work that they would carry out.