Industry Updates

News Updates (August 13, 2009)

Ad Hoc Collaboration … John comments on the need for a post-email way of creating ad hoc collaboration spaces on the fly. “A wall we are hitting at work is the need for ad-hoc group spaces to work on something rather than using email. Lots of people belong to CoPs, but when it comes to working on a task with diverse people we get stuck…we could choose to nominate a CoP, but we’d rather an on-the-fly room …. The key is I need to instantly set up a space and communicate and coordinate a task. It’s there to see forever (corporate memory). Managers can actually now see how people do work (which was formerly happening in closed email). Plus the rest of the company can have an ambient awareness of what everyone is doing, leading to more cooperation, and adaptiveness.More

Too Many Collaboration Platforms … Is too many collaboration platforms the problem? “Chatting in the lounge of our Global CIO virtual event this week, one CIO raised his concern about having too many collaboration platforms. A wiki here, e-mail alerts there, a SharePoint group there, and pretty soon the discussion’s fragmented, and IT has a bunch more platforms to support. It’s a worry I share, and my world’s much less complicated than the environment managed by this CIO, who’s at a major manufacturing company. Here at InformationWeek, we have team members spread across the country, and we use e-mail, IM, and wikis extensively to collaborate. But we haven’t exactly cracked the code for what’s ideal for each platform. The wiki’s wildly effective for managing a shared document—like the lineup of articles we have in the pipeline—but a lot of that information also still gets pushed out by e-mail, so we end up feeding both platforms, and missing a chance for efficiency.” (Or … is the problem a lack of agreement about where and how to use the different tools?) More

Benefits of Yammer … Dorje lists 6 benefits that people get from using Yammer (and similar services), as well as the organizational benefit too. Eg, “2 – Yammer means you will have less email to deal with. Email can go back to being for 1 to 1 interactions or specific requests. No more everyone.xyzproject@mycompany.com emails to deal with. No more CC everyone “just in case”. Create a yam, tag it with #xyzproject or post it to the project group on yammer, and everyone who knows the project can find it again.More

Role of Social Networking? … What’s the role of social networking platform and tools, in contrast to the formal collaboration tools in a firm? “Running alongside these formal platforms is the aggressive use of Internet-centric social networking platforms and tools — wikis, blogs, instant messaging, presence awareness, peer reviews, search — to foster internal teamwork and tap into wider communities of knowledge. Yet IT teams are wrestling with how these tools function in concert with collaboration technology, such as document management, project management, and product development systems. Are they adjuncts, integral parts, or even replacements for tried-and-true software? Plenty of CIOs also are wary of the data integration, security, and productivity issues raised by the introduction of social networking technology in the enterprise, especially when tied to a process as critical as developing a new product or completing a project. Yet some have embraced the dynamic nature of social computing and turned it to their advantage.More

O3Spaces 3.0 Beta … The beta for Version 3 of O3Spaces is almost finished. Beta users like what they see. “According to the beta program participants, one of the most striking positive improvements is the overhauled web interface …. Next to an improved UI, Workplace 3.0’s feature set has once again been significantly extended with the addition of labeling functionality, integrated Wiki, custom Spacelets, and rule based document processing and workflow.More

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