During his work at Shared Spaces, Michael wrote a lot about collaboration. However, the premier contribution was the 7 Pillars of IT-Enabled Team Productivity series, a vendor-neutral framework that outlines the key technology underpinnings of an IT environment wanting to enhance team productivity. Here are the links:
7 Pillars Overview
Pillar 1 … Shared Access to Team Data
Pillar 2 … Location-Independent Access to Team Data, People and Applications
Pillar 3 … Real-Time Joint Editing and Review
Pillar 4 … Coordinate Schedules with Team Aware Scheduling Software
Pillar 5 … Build Social Engagement through Presence, Blogs and IM
Pillar 6 … Enterprise Action Management
Pillar 7 … Broaden the Network through Automatic Discovery Services
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This is a free download.
The 7 Pillars of IT-Enabled Team Productivity: The Microsoft SharePoint 2007 Analysis
A 31-page White Paper that runs the capabilities of Microsoft Windows SharePoint Services v3 and Microsoft Office SharePoint Server 2007 through the 7 Pillars framework. Published February 2008.