Industry Updates

Enterprise Collaboration and Virtual Teams Report (August 17, 2007)

The People Part of Enterprise Collaboration and Virtual Teams

  • “Daily Syncs” … J.D. reports that his team does a “daily sync meeting”, for no more than 10 minutes. “It’s a status meeting more on accomplishments and progress over reporting activities (lots of folks are doing lots of things, so it’s crisper to focus on accomplishments.) The more distributed the team, the more important the meeting.J.D. Meier
  • Dilbert on Remote Work … Four cartoons from 1995 about telecommuting: ethics, hygiene, appreciation, and beards. CNN
  • Cultural Challenges … There are cultural challenges of virtual teams–firm flexibility, time zone differences, maintaining an emotional connection with other workers–but they can be resolved. And solving the challenges means that firms can retain highly skilled workers when other life changes are in order. One tax firm found that shifting to a paperless work environment, and thus using a good document management system, is a critical technological underpinning. WebCPA, Boomer Consulting
  • The Virtual Lawyer … Law firms are finding that physical presence in local markets is less important for certain types of work. Work other than trial work can often be done by video conferencing and using other tools from afar. New Orleans CityBusiness
  • Collaboration Tools and Web 2.0 … Stephen recently gave a presentation entitled “Collaboration Tools and Web 2.0”. It provides an overview of the processes of collaboration, and a roundup of the tools required / available. He’ll be posting a video of his presentation shortly. downes.ca

The Technology Trends of Enterprise Collaboration and Virtual Teams

  • Business Partners Enjoying SharePoint … Microsoft’s business partners that have put in the effort to understand SharePoint are finding it a great revenue driver. “Sharepoint offers a long-term revenue stream for partners, with deals averaging around $125,000 in services revenue, ranging from around $20,000 for small and midmarket projects, to more than $2 million for large enterprise deployments.CRN
  • Clearspace 1.4 … Jive Software released Version 1.4 of Clearspace. New features: a section displaying popular content, and a list of people with similar profiles on each user’s profile page. Available immediately. Jive Software
  • Outlook Calendar on the Desktop … Michael offers “Outlook on the Desktop 1.3.3”, which pins the user’s full Outlook calendar to the desktop, so it’s always visible. Michael Scrivo
  • UC Strategy Thoughts … Nick outlines the two prongs of unified communications: (a) a presence framework that tells you where the people you want to reach are located, and (b) their contact preferences in the moment. However, he argues that technology unification is only the first step, noting that conceptual unity is more important. For the latter, he believes that persistent chat, like Parlano’s offerings (where he’s the Chairman and CEO), is the critical game changer. “So remember, your unified communications strategy will require conceptual unity on top of technical unity, and persistent group chat is one way to do that. Even if it has no effect on your unified communications strategy, which is unlikely, you’re still exponentially improving your customer interactions.destinationCRM.com
  • Office Communicator 2007 What’s New … Microsoft released a document covering the new features in Office Communicator 2007. Peter de Haas. There’s another one looking at Presence Integration Between IM Applications and 2007 Microsoft Office System as well.
  • iPhone Keyboard Woes … Recent research by User Centric, a research and consulting firm, found that people who are used to using a QWERTY keyboard on a BlackBerry or Treo, take twice as long to type on the iPhone. “Most participants also complained that their fingers were too large for the iPhone touch keyboard, and more than half preferred the feel of an actual key, which they claimed helped them type faster. Only seven of the participants figured out how to use the predictive and/or corrective text features on the iPhone during the 30 minutes they worked with the device.InformationWeek

Insights on Being Productive and Effective as an Individual

  • What’s Your Hedgehog Concept? … Jim argues that the world needs more hedgehogs, people who know one big thing, rather than knowing lots of things. “All good-to-great leaders, it turns out, are hedgehogs. They know how to simplify a complex world into a single, organizing idea — the kind of basic principle that unifies, organizes, and guides all decisions. That’s not to say hedgehogs are simplistic. Like great thinkers, who take complexities and boil them down into simple, yet profound, ideas (Adam Smith and the invisible hand, Darwin and evolution), leaders of good-to-great companies develop a Hedgehog Concept that is simple but that reflects penetrating insight and deep understanding.” The hedgehog concept for a person is at the intersection of three circles: (a) what can we be the best in the world at?, (b) what is the economic denominator that best drives our economic engine?, and (c) what am I deeply passionate about? FastCompany, kheper.net, Jim Collins
  • Weekly Overview … Go through everything going on in your life at least once a week. “So, what did I do? It’s no big secret…and, chances are you can start with what you’ve got. Take out your planner (Palm, Treo, DayTimer, backs of envelopes, yellow-legal pads, whatever) and go through it line by line. Is it current? Is it complete? Has it changed? Are you really gonna do it?Jason Womack

Other Noteworthy Insights

  • Lists of Collaboration Software … Ken points to five lists of collaboration software. There’s about 300 products on the lists. The Bumble Bee
  • “Thank You” … Marshall talks to the power of “thank you” within organizations, particularly when used as a “feedforward” strategy. Manage Smarter

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