Author Archives

Michael Sampson

Embrace the Stupid First Draft

All truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident. [Arthur Schopenhauer] People who say it cannot be done should not interrupt those who are doing it. [Puck Magazine, 1903] The first version of anything is […]

Use Binoculars, Not a Magnifying Glass

Both a magnifying glass and binoculars enhance vision, with one providing the micro and the other the macro in details not available to the naked eye. Scientists in different fields embrace one or the other, developing the ability to use their selected tool to see with incredible detail […]

Study Beyond Your Industry

What could you learn from an operations manager at Schipol Airport, or an analyst at HSBC, or the man who schedules the trains for Network Rail or the process guy at the Department for Education? I bet their problems are not that different from yours, but they will […]

Shopping for Inspiration

Learning what others have done with the new tools and resources available to them provides inspiration and challenge on what could be possible in your work, team and organisation. I call this shopping for inspiration. The intent doesn’t spring from a slavish desire to merely duplicate the exact […]

Seeing With Your Eyes Closed

On a day that I’m giving a workshop, I like to arrive at the location a couple of hours before everyone else. Sometimes the room has already been set out in a particular fashion, but other times the room is a blank canvas. When the room and furniture […]

Backlash Against Group Chat

Group chat offers a particular approach to communication between people, characterised by rapid fire interaction, short sentences or thought fragments, and a fun and lively tone. This approach has several implications, such as: The conversation space tends toward chaos, disjointedness, and dis-organisation. People weigh in on multiple, simultaneous […]