Notes on “Wintec Case Study: Curiosity Conquers Control” (Kristi Bernards)

After lunch at the New Zealand SharePoint Conference, Kristi from Wintec is talking about the use of SharePoint at Wintec. Some notes:
– Gave content creators full permission / controls over their sites. The IT group ran some workshops.
– Put content, workflow forms, and various other business tools on the intranet. People don’t know that it’s “SharePoint.”
– ITS now has different challenges and tasks. Eg., helping people who have done something weird.
– Introduced document management through team sites. Starting showing people the benefits of accessing documents via browser. Eg., co-authoring, versioning, etc. Emphasized the ability to “do a little bit more.”
– … talked to people one-on-one. Did roadshows. Attending meetings. Showed them examples. They “wanted it” – they had been shown a better way.
– … then started offering training for anyone who wanted to come.
– … recorded some videos from people across Wintec about their use of SharePoint. Have enabled staff to set up their own sites, lists, and custom lists.
– … SharePoint is used for many different tracking processes – eg., enrolment set up, results, academic board, new short courses.
– we didn’t make people do anything new. We showed them how work could be better.
– governance – light governance. Encourage people to go for it. ITS “can fix anything.” When we find something that shouldn’t be happening, we go and talk to them.

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