New Zealand’s Stuff website asks whether hot-desking is hot or not?:
“Once upon a time, an employee’s desk was a home away from home.
Adorned with paraphernalia of hobbies and interests and obligatory family photos, it was as much a statement of identity as it was a place to perform a job.
But this cosy space is slowly being taken away. Hot-desking is the culprit.
Otherwise known as ‘hotelling’, it’s a practice whereby employees don’t have a permanent place to sit.
Instead, when they arrive at work, they take any seat that’s available. Where they sit today might not be where they sit tomorrow.
It’s a policy that Macquarie Bank introduced two years ago at its head office at Sydney’s Darling Harbour.
They call it ‘activity-based working’, a more palatable expression of the same concept.“
The article considers the benefits of hot-desking:
– people don’t work in silos any more. They can choose where to work on any given day.
– It’s good for organizations with part-time workers or lots of mobile staff.
It also considers the evidence against hot-desking (as well as most of the comments):
– It’s not a driver of collaboration, because people can’t communicate as easily.
– People show less respect to the tidiness and cleanliness of shared environments.
– Productivity and motivation are higher when people have their own workplace.
1. I’m not a fan of hot-desking, although as the article and some commenters say, it depends on profile of staff and the nature of the work.
2. For organizations with full-time staff members, clear job descriptions, and medium-term to long-term based projects, don’t attempt hot-desking as a way of “promoting collaboration.” The workplace is depersonalized enough already, and this severs the connection people feel to place and associated people. I’d rather see more breakout areas for groups to work together for a few weeks if the nature of the work demanded it, than hot-desking for everyone.
3. What’s your experience or perspective on hot-desking?
Categories: Tools & Technologies