My second blog post is up on The BrainYard – Don’t Forget Users When Deploying New Collaboration Technology:

“Yes, you can build it. But employees won’t come unless you have an adoption strategy.

User adoption is the single biggest challenge with new collaboration technology–it is now, it has been for 15 years. This is what I hear from people implementing and introducing new collaboration technology within their organizations:

“We did the work to install the software, but no one is using it. They’re still on e-mail.”

“We chose the greatest new gear from one of the hottest new vendors, but our users can’t figure out what they’re supposed to do with it.”“

Read the full blog post at The BrainYard.