Jed on Enterprise Collaboration – What Does It Mean?

Writing for CMSWire, Jed asked what does enterprise collaboration mean to you?

Collaboration is generally defined as “working together towards a common goal”. The definition, plus our own common sense, dictates that this requires 2 or more people, so we seem to be talking about what might be called team or group work.

Depending upon your organization, your ‘teams’ or groups may come in many shapes and forms. It’s possible to have permanent teams assigned to run particular processes and ad hoc teams formed rapidly to solve a particular problem. You may also have small local teams, or large ‘work groups’ consisting of many teams distributed around the globe and, just to be fanciful, there is an extremely small group of organizations that have team members beyond the globe (think scientists aboard the International Space Station!).

What about ‘Enterprise’? This word has a number of meanings, but in our context, it means a “business venture, organization or a company”. So, we have suddenly gone from smaller teams and work groups consisting of many teams to introducing the concept of collaborating across the whole enterprise! Easy, right?

For your teams and groups, see my 7 Pillars report, and for enterprise / organizational collaboration, see the four foundations blog post. There’s more on this coming up.

Jed continues to talk about:
– needing to be clear what we mean by “collaboration” when talking with others. Talking at cross-purposes about collaboration is clearly not collaboration.
– collaboration could be a buzzword, like “social.”
– the technology his company provides to their consultants and staff.
– don’t forget the intangible factors – such as culture, user adoption, change management, and more.

Jed’s conclusion: “Only when you know exactly what it is you want to collaborate on, how you would prefer to do it, why and what the objectives are and what you’re going to measure in order to prove success (or not) are you ready to develop your strategies, policies and technical solutions.

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