News Updates (July 27, 2009)

Benefits of “Enterprise Twitter” … Sean outlines the benefits of using Twitter-like capabilities inside the enterprise. “The key benefit to implementing microblogging withing your organizations is collaboration. I am a firm believer that any tool that gets your organization “talking” and sharing information is a good thing. There are a variety of additional benefits, however, that can help you complete your microblogging strategy proposal:” (1) one-to-many communications, (2) archiving of important conversations, (3) open communication beyond email, (4) knowledge management, (5) topical filtering by hashtags, and (6) interest organization using groups. More

From Email to IM … Some numbers on shifting from email to instant messaging inside the enterprise. “With Sametime, the result was a 30-per cent reduction in overseas calls and a reduction in e-mail storage space. “Previously, an e-mail string about just one query contains a long history of appended comments and replies from numerous respondents,” said Lim. Posting and answering to questions on IM reduces wastage of space on the e-mail server. Also, the users can now obtain immediate responses or confirmation on IM.More

Zenbe ShareFlow … ShareFlow is a new collaboration service, and looks like it pre-dates Google Wave. “Shareflow is essentially a flow-based collaboration; you might see each flow as a project conversation with nested thread capability that you can select and invite individually the participants. The thread can view viewed or updated via Web browser or Mobile Web browser. Participant then can upload, share most file types including video, images, Google maps and email. Post messages directly from Yahoo! Mail, Windows Live Mail, and Gmail with the Shareflow bookmarklet.More, Product Page

Novice Online Collaborators … Celine talks about her recent experience in working with freelancers who were new to online work. “I soon discovered that working with new freelancers is very different from working with my more accomplished peers. It required me to get back to basics and deal with issues that I hadn’t encountered before. Just as I had expected, there’s a whole new set of opportunities and problems that come from working with “newbies” …. Usually, new web workers haven’t established efficient solo working habits. It might take a while before they get the hang of setting deadlines, boosting productivity, and motivating themselves to work well without someone looking over their shoulder all the time. For this particular problem, writer/editor Ruth Thaler-Carter recommends setting official working guidelines. “Anytime you deal with people new to a given arena, you have to provide guidelines. Even experienced pros might need some direction to deal with a new topic or genre,” she says. Prepare a document showing the ideal work process, including the roles of each team member. This gives everyone a better idea of the scope of their own work.More

Business Travel vs Telepresence … Roger comments on the possiblities opened by high-definition video and telepresence, as good alternatives to business travel. “I was in two very necessary and successful meetings today where participants in China, Colorado, Texas, New York and Israel gathered and very effectively shared content, discussed problems, agreed on solutions and resolved critical business issues. Telepresence, HD video conferencing and desktop video systems all worked together to connect the remote members of the team in a satisfactory manner.More

Notes to Exchange Migration … Microsoft claimed that 4.7 million people started the migration from Notes to Exchange and SharePoint in the last fiscal year. “Today, in our fourth quarter earnings call, we shared the latest results of our efforts to free customers from the costs and antiquated architecture of Lotus Notes and Domino. In our last fiscal year (July 2008 – June 2009), more than 4.7 million people began the switch to Exchange and SharePoint from Notes. In today’s economic climate, this is strong testimony to the cost-savings and efficiency gains that companies can get by moving off Notes. Customers are recognizing that investment, even in tough times, can make them stronger for the long haul.More

… and Ed Responds … Ed Brill from IBM responds to Microsoft’s claims about migration away from Lotus Notes. “I love when Microsoft distorts job postings on one US website as a way to indicate a “trend”. First of all, at WPC, Microsoft admitted that millions of seats of SharePoint are shelfware — it is no surprise that demand for SharePoint skills in job posts are on the rise, because companies were sold a bunch of shelfware and are trying desperately to find enough SharePoint people to do something with their sunk investment! Further, the US numbers (used in the MS blog entry) tell one story, in other countries it is another.More

Other Items
– Robin wonders whether he’ll actually ever need to use the new collaboration capabilities in Office 2010.
– Ericsson acquired Nortel’s wireless business for $1.13 billion.
– Looks like HP is working on a new iPAQ, the K3 Obsidian.
– Ian outlines a process for defining personalization requirements.
– Palm added new enterprise-friendly features to the Palm Pre (see the Palm blog for details).
– Becoming a digital nomad (working from wherever, eg, the pool or coffee shop).

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