Industry Updates

News Updates (February 11, 2009)

Mobile Working … The Bottom Line on BBC last week talked about mobile working. “It was an excellent discussion with important points raised around meeting people in person, eye contact, the power of serendipitous conversations in the office, being able to visually assess products (and how that can’t be done remotely). The discussion moved quickly and then talked about home working, given travel issues this week with snow in some areas of the UK it was relevant. The panel were quite divided in their view on home working, but all agreed that it suits specific individuals better than others and that actually a hybrid working pattern is their favoured approach.” Stu has some observations and comments. More

Chambers on Cisco and Collaboration … Video interview with John Chambers from Cisco about re-wiring the organization for greater collaboration. “Chambers talks about the gradual huge transition in the management of the company – the shift from Command and control management to collaboration and teamwork. This started with Cisco’s innovative use of the internet in the ’90’s to essentially move all the company’s internal and external operations online, ushering in a decade of productivity through increased efficiency. More recently Cisco’s internal processes and discipline applied to web 2.0 technologies and social networks is transforming the giant corporation again, with ‘business networks’. The hierarchy is essentially an operating committee (11 people) which is the C suite brain, ‘Councils’ that run $10 billion opportunities, ‘Boards’ which run $1 billion opportunities, and ‘Working Groups’ that can support the councils and boards or other transactions within the company.More

New Rules of Engagement … Todd argues that the prolific use of Twitter during presentations is rude. “This weekend, I attended the SoCon09 Conference where this behavior was not only normal but expected. This lady sitting two seats over was hitting her keyboard so hard that it was distracting to those sitting around her. Like talking in a movie theater or answering a phone call during a business meeting, it is simply rude and disrespectful. On top of that, she would then ask the two people sitting next to her what did he say?” Adam (see comment #1) says that appropriate behavior will become clearer over time. More

Google Sync … Google released Google Sync, for sync’ing between mobile devices and Gmail Contacts and Calendar. For iPhone and Windows Mobile users, “Sync is a two-way service, you can make changes on your phone or in your Google Account. Your calendar and contacts are always up-to-date, no matter where you are or what you’re doing. Also, since your data is automatically backed up to your Google Account, it’s securely stored even if you lose your phone. For devices that support the open SyncML protocol, Google Sync will allow for two-way contacts synchronization. If you’re a BlackBerry user, a version of Google Sync is already available.More

Fostering User Adoption of Collaboration Tools … Joanne outlines four steps involved in getting user adoption of new collaboration tools: (1) strong executive leadership, (2) data migration plan, (3) enhanced business processes, and (4) change management. On #4, she writes “More than just training in portal functionality is needed. Key elements of your portal change management plan include organization design (assigning clear responsibility administration and creation/maintenance of portal sites), getting the message out early and often about the benefits of portal functionality, training in key user procedures (checkin/checkout, alerts, discussion boards, etc), and handholding as the business units create their own working sites.More

Categories: Industry Updates