Industry Updates

Enterprise Collaboration and Virtual Teams Report (October 15, 2007)

The People Part of Enterprise Collaboration and Virtual Teams

  • Improving Project Management … 10 steps to improving the likelihood of success with projects. Clerical Solutions
  • Making Email Work … Five strategies from Jason on what to do when people don’t respond to email. Jason Womack
  • Gore on Cross Agency Teams … Jessica recounts the approach Al Gore used in 1993 in designing a high-performance cross-agency team. “Gore’s design was unique: instead of hiring consultants, he recruited volunteers from within the agencies and departments. They, in turn, staffed cross-functional teams that studied each government entity. If you were from the Justice Department, you might serve on the Dept of Agriculture team, along with people from what was then called Immigration and Naturalization Service and the Dept of Energy, and so on. These volunteers were good, very good.Jessica Lipnack
  • Ways Not to Use Video Conferencing … Steve recounts a variety of ways of using video conferencing that are all wrong. He also outlines how to make good use of the technology. “ … make it clear to all videoconferencing participants that asking questions is not only encouraged, but necessary. Promote a two-way conversational approach as opposed to simply dumping data and giving out

The Technology Trends of Enterprise Collaboration and Virtual Teams

  • Symphony + Sametime … IBM announced that it will tightly integrate its office productivity suite with Sametime. “IBM said Sametime customers would soon be able to share and collaborate on presentations, word processing and spreadsheets created in Lotus Symphony, the company’s suite of free business applications released last month. Those users will also be able to conference using Sametime’s on-premises Web conferencing app or IBM’s recently acquired Web-based conferencing application, Lotus Sametime Unyte.” Due 1H2008. InternetNews, Bruce Elgort
  • UC Benefits … Art lays out the benefits of unified communications in light of the flexibility of mobile, multimodal communications. “The bottom line of such flexibility stemming from the combination of mobile access and UC multimodal communication options will be faster contact initiation and faster response from people, both which are key to improved business process performance. For people who are not mobile themselves, the people they are trying to contact might very well be, so mobility requirements have to be viewed from both sides of any person-to-person contact.Unified View
  • Social Search … Lynda reviews the need for and power of social search tools in the enterprise. “Putting together the work habits and needs of a time-poor and information-rich community of knowledge workers in a post-processing environment where they can “mash up,” tag and commentate their search discoveries is a natural evolution of search technology.Gilbane
  • “Use Virtual Offices” … Government agencies were recently encouraged to move away from email and shared drives and embrace virtual work environments instead. FCW
  • Jabber MomentIM 5.2.1 … Jabber released Version 5.2.1 of MomentIM, its IM client. “Jabber MomentIM is an AOL certified client providing interoperability with AOL Instant Messenger, Google Talk, and other instant messaging (IM) clients and introduces new features that utilize Jabber MomentIM’s flexible COM-based plug-in architecture.” Available immediately. Jabber
  • On Demand Document Management … KnowledgeTree released KnowledgeTreeLive, an on-demand document management service. “The KnowledgeTreeLive service includes document management and collaboration features such as document versioning and auditing, metadata and content searching, workflow, tagging and tag clouds, RSS feeds and email triggers.” It is “built using the Amazon Elastic Compute Cloud and the rPath virtual appliance platform.” Available immediately. KnowledgeTree

Insights on Being Productive and Effective as an Individual

  • On Saying “No” … Don’t say “yes” when you really should say “no”. “Remember this: a no is far better than a half-hearted yes. Treat people with the same respect you want. If you’re going to say yes, then mean it. Otherwise, say, “No.”Lets Play Catch

Other Noteworthy Insights

  • Index Cards … 24 things you can do with an index card. WebWorkerDaily
  • Goodbye Laptop … “ … a growing number of professors, including some at Seattle’s three universities, are asking students to leave the laptops in their bags or at home.notebookism

Categories: Industry Updates