Industry Updates

Enterprise Collaboration and Virtual Teams Report (October 11, 2007)

The People Part of Enterprise Collaboration and Virtual Teams

  • Collaboration at Bell Canada … Bell Canada introduced a roadmap for collaboration, which both combines a set of disparate tools and pushes for the requisite cultural changes. “What’s missing is the deeper involvement of employees and more specifically the knowledge workers. “If you are going to collaborate, you are going to have allow your employees to collaborate and you have to empower them to collaborate …. Collaboration has been disconnected from the way people work. Knowledge workers are not actually part of the project.”ConnectIT
  • Wikis in the Enterprise … Mike from Atlassian recently spoke about the adoption of wikis in the enterprise and how to facilitate the process. He explains the difference between Wikipedia and wikis at work, the four competitors to wikis (including intranets, KM, email and shared drives), some use cases from Atlassian, and a strategy for adoption. Atlassian, see slides
  • Distributed Teams Suck … Ross weighs in on the cons of distributed teams: (5) they spend energy, (4) they make it hard to make colleagues, (3) some things are more expensive, (2) some things start slower, and (1) talent by timezone. These were in response to a blog post arguing the opposite. Socialtext

The Technology Trends of Enterprise Collaboration and Virtual Teams

  • Email = Productivity Conducive … Survey findings from Dimension Data … “When it comes to communicating during the workday, a majority of enterprise users find e-mail and phone calls conducive to productivity, while unified communications technologies such as instant messaging, blogs and softphones distract them from the work at hand and pose a threat to enterprise security.ComputerWorld
  • Presence in Microsoft OCS … Microsoft released a white paper explaining how it has enhanced the presence capabilities in Office Communications Server 2007 and Office Communicator 2007. “The Microsoft Office Communicator 2007 enhanced presence model is specifically designed to meet the requirements of information workers in the enterprise. The primary purpose of presence awareness is to enhance the communication and collaboration experience. Enhanced presence awareness helps users make informed decisions about the availability and willingness of colleagues to communicate at any given time. All presence information is collected and published in the least intrusive manner possible by employing automatic sensors to detect a user’s presence status. However, users can also manually set their own presence status when desired.Office Communicator
  • IBM Mashup Starter Kit … IBM released a preview edition of its Mashup Starter Kit, for allowing non-technical users to combine data from different systems. “The kit, which is expected to be generally available during the first half of next year, is designed to combine information from databases, departmental information, personal information or data from the web (like weather reports and maps) to quickly build new applications to address specific business needs.ComputerWorld
  • Effective Wiki Patterns … Stewart points to research done by Penny on how to be effective with wikis. Atlassian

Insights on Being Productive and Effective as an Individual

  • Use 15 Minutes … Can’t find a couple of hours for concentrated work? Make the most of 15 minute sprints then. Scott Young
  • Better Note Taking … A review of the note taking strategies of Thomas Edison, with some pointers on how we can learn from his approach. “Edison certainly subscribed to the philosophy that if life is worth living, it is worth writing about. At five million pages, he was at the extreme end of this. He did live a long, prosperous life. And he lived it quite fully since he always seemed to have something to write about.Lifehack

Other Noteworthy Insights

  • On Manners … Pay attention to the real human being in front of you. Mary Schmidt

Categories: Industry Updates