Fredric contemplates if findability will suffer as Enterprise 2.0 and social business tools become mainstream:
“For me being a Linked Enterprise Data enthusiast I would bet a coin or two on that pragmatic way of bridge different data sets and uses. The Mashup Enterprise needs to engage in Information Management and Data partnership with preferred suppliers of services online and demand interoperability and features and options to develop Linked Enterprise Data. Without full access and applied access principles into these domains. It will be extremely difficult to deliver decent findability and seamless digital workplace user experiences. There will also be a learning curve to tutor the end users what tools to apply and when. Especially when platforms, spaces and habitats blend without depicted borders.
A couple of living examples:
1. The widely used mix of Yammer and Sharepoint, which makes sense because microblogging eases the pain to get cross talk compared to document-sharing which is the upbringing of the Sharepoint platform. Even if Sharepoint struggles in every incarnation to become a more socialable fellow on the block. Silo conversations resurrected, different platform but same social path. It is a nightmare to integrate these two seamingly easy to use platforms into one coherent way of working. Simple things as sharing links from Sharepoint into useful URL’s that engage people in conversations on the cross talk channel (Yammer), or populate the mySite features with a blend of contribution in either platform. Not only a silo appearance in a building block from Yammer. Lastly searching across the channels to find peers based upon their expertise and contribution? How? The integration becomes lipstick on a pig. How do one apply information lifecycle management when conversations reside in another service? Same goes for social-tagging features incorporated in Sharepoint. A good thing in their latest incarnation, but if you work for a company not Microsoft ONLY, you want your folksonomies develop in a platform agnostic manner. That isn’t stuck into one space?“
Read more: Mashup Enterprise a Social Creature that will be a peril for Findability?
Categories: Tools & Technologies
A bit hard to read but he makes the good point which is often overlooked, and which is why social architecture and social governance need to be part of decisions about which tools to employ. The subsequent use cases around search and retrieval and discovery will then help make the right tool choices. At the moment, the choice is mostly reflex.
Walter @adamson
@iGo2 Group http://igo2group.com