Amanda from Step Two posted about governance in intranets:

“When it comes to intranets, ‘governance’ is a word that people recognise, and a concept they are pretty sure they need, but often they aren’t sure exactly what it means.

The essence of governance is having a framework in place that enables the decision-making and planning processes for the intranet. This provides support for the intranet team and assists with the smooth running of the intranet.

The following lists some elements that are present in any governance model.”

She talks about:
– strategy
– ownership
– roles and responsibilities
– policies and guidelines
– feedback
– support
– training

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