Julian Carver, from Seradigm, and the Conference Chair, summarizes the day:
– Cairo, “don’t try to boil the ocean”
– Paul, radical trust, “blogs are an unexploded bomb”, and “invisible rain” is a great phrase.
– Mark, open source CMSs
– Kylie, “FaceBook within the organization”
– Dorje, sex appeal of the Intranet, David Brent analogy
– Paul, user-centered design
– Shailesh, usability

Key themes:
– Maturity and pragmatism stood out. There’s a real maturity here. Very little talk about technology saving us. It was about how we use those things.
– Trusting users stood out. Nothing bad happened when people were able to contribute.
– Learning from each others are Intranet professionals.
– It’s about doing it well; the technology isn’t the be-all and end-all

See you tomorrow morning!