Notes from Steve’s opening comments:

• We’ve come a long way in a short amount of time.
• Lots of new vendor activity, with new entrant vendors and aggressive incumbents
• Three tension points, with live voting was done via text messaging , via Mozes

1. Incumbent vendors will win (44%) vs. new entrant vendors will win (55%)
2. IT control (22%) vs. user control (77%)
3. Hype (30%) vs. reality (69%)