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Michael Sampson

Social Factors in Collaboration

This presentation explores social factors in collaboration, particularly how the way people behave impacts on adoption of new ways of working together. The presentation has three main sections: Approaches to improving adoption (slides 4-18) … a brief review of adoption fundamentals, such as adoption happens in an organizational […]

In the Mo

One of the concepts for building collaborative capabilities into tools is to support the need for collaboration “in the flow” of what the user is doing, as opposed to taking them out to another or separate application. If collaborative activity is part of the work process, that activity […]

Outlook 2016

Last week Microsoft announced details of Office 2016 for the Windows desktop. The details included new features for Outlook: – We’ve replaced the RPC-based sync with a new Internet-friendly MAPI-HTTP protocol that supports Exchange/Outlook connectivity. – We’ve eliminated the use of foreground network calls to ensure that Outlook […]

Adoption Strategy for Office 365 at Merck

Merck has almost finished an 11 month transition to Office 365 from various older Microsoft products and messaging and collaboration tools from other vendors (e.g., IBM, WebEx). The deployment of the new foundation is expected to be completed by mid-April. Here’s the paragraphs in the announcement about the […]