User Adoption is a core part of my work in helping organizations—through consulting and workshops, and through my book on user adoption strategies. On The Smarter Office blog, I share some thoughts on user adoption in a Slidecast (a slide deck with an accompanying audio track): “Lack of […]
Sherry says it is time to have three necessary conversations about social media at work and home: 1. That we can use social tools to hide from each other. 2. That we will become obsessed with efficiency that we’ll lose sight of the “why” 3. That privacy is […]
Over on Kickstarter, Ben Powell from New York is seeking funding for the Motive Stylus, a very cool approach to providing a stylus for the iPad. “Motive Stylus contains magnets that hold it firmly together while you use it. When you dock it, the magnets inside of the […]
In his comments on the second edition of User Adoption Strategies, my editor commented on the low level of effectiveness attributed by survey respondents to the three “training” strategies – classroom, web-based, and pages on the Intranet. He suggested I should examine why that’s the case. In that […]
Tony Schwartz, co-author of one of my favorite books, writes about the art of letting go—of business opportunities and clients that aren’t right for you: “Don’t get me wrong here. I’m not suggesting the way to build a business is to regularly turn down opportunities. But not every […]
I’m speaking on how collaboration and social business are changing knowledge management at the NZKM AGM in a couple of weeks. “The New Zealand Knowledge Management Network is pleased to announce the details of our up-coming Annual General Meeting including keynote speaker Michael Sampson, Collaboration Strategist. How Collaboration […]
On the HBR Blog Network, Vikram argues that the age of the specialist is over, and that the generalist should be more important in the next age: “We have become a society of specialists. Business thinkers point to “domain expertise” as an enduring source of advantage in today’s […]
Telecom New Zealand has been using work-at-home call centre agents for over a year. Earlier this week I spoke to Sheryl North at Telecom New Zealand about its Agents at Home initiative, and I’ve published the story on The Smarter Office: “Telecom has had work-at-home agents for over […]
TUMI has released three videos in a “case studies” series, focused on how people pack for upcoming trips. Each video is less than two minutes, and you get an insight into different approaches to packing. It’s worth a look if you have to travel frequently. The other two […]
For the past couple of weeks I have been reading Ruven Gotz’s new book, Practical SharePoint 2010 Information Architecture. Ruven and the publisher begin to set the context on the book like this: “Practical SharePoint 2010 Information Architecture is a guide and tool set for planning and documenting […]
Michael Sampson 
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