In the first session after lunch, Karen Hooper from Dr Notes, is presenting on developing IBM Notes Help Desk Gurus. Karen is the author of IBM Lotus Notes 8.5 User Guide. Some notes: 1. This session is an experiment. We don’t ever have help desk sessions at Lotus […]
Rob from Crossware is talking about bringing email back to life. Some notes: 1. Is email dead? Consistent messages about the death of email. But it is still used more than other tools. 2. But … businesses continue to make several mistakes with email every day: – Inconsistent […]
Chris Crummey from IBM is presenting the opening general session at AusLUG 2013 in Brisbane. Some notes: 1. The big picture – from liking to leading. Trying to take the success of what we see in social media and apply the ideas into the organization. Trying to influence […]
Over the past four years, I have spent at least a week in March in the UK or Europe, sometimes two weeks. This year breaks the run … and it’s weird not to be heading up to Auckland, then on to Hong Kong, and then up to London […]
There are some really sad stories of how people have accidentally stumbled across expertise that was sorely needed. While the stories make for funny reading, they are sad in the sense that these types of accidents just shouldn’t happen. Organizations should have better ways of sensing who is […]
Having knowledge of a domain lays the context for being asked to contribute that knowledge to a topic, a project, a cause, or an initiative at your organization. When new tools such as Microsoft SharePoint, IBM Connections, or Jive (among others) are used to bring people together in […]
Progress on my new book, Doing Business with IBM Connections: Opportunities for Improving Processes, Driving Results, and Achieving Great Outcomes with IBM Connections, continues. I took a month off writing from mid-December to mid-January, then got ready to attend IBM Connect 2013, and once back in New Zealand, […]
Late last week IBM announced a sweeping initiative in the mobile space: “IBM today unveiled IBM MobileFirst, the most comprehensive mobile portfolio that combines security, analytics and app development software, with cloud-based services and deep mobile expertise. Using IBM MobileFirst solutions, businesses can now streamline everything from the […]
It’s only 15 days before I head to Brisbane for AusLUG 2013. I’ll be presenting a strategy session, and a post-conference workshop aligned with my new book. The list of sessions has recently been posted by the AusLUG Organising Committee. I look forward to attending the following sessions: […]
Teams and groups that work together for an extended time run the risk of getting pulled into “groupthink” in the decisions they make. Given their shared history of discussions, debates, negotiations, and past successes, team members will internalize the attributes of decisions that will and won’t work in […]
Michael Sampson 
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