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Michael Sampson

Avaya UC on the Apple iPad – Wider Device Support Coming

Avaya released an iPad client for its unified communications system: “Avaya, a global provider of business communications and collaboration systems and services, today announced the availability of Avaya Flare Communicator for iPad tablets. Avaya Flare Communicator broadens the next-generation user experience of the Avaya Flare Experience currently delivered […]

European Firms on Methods of Delivering Learning

In my book, User Adoption Strategies, I talk about various ways of delivering learning content about new collaboration technologies and approaches to staff. The book also reports on my 2010 survey about the usage and perceived effectiveness of different strategies in the context of user adoption for collaboration […]

Being Effective on the Road

Jason Womack travels a lot (a lot, a lot), and he’s summarized his tips for making the most of travel delays in an article for USA Today: “Womack, who flew on 140 flights last year and trains for triathlons and long-distance races while traveling, is well-practiced at knowing […]