Steve Jobs wanted us to use our fingers for interacting with the iPad. For some things, one or more fingers work fine. But for more fine-grained activities, like writing, marking up a document, or drawing, it’s not enough. The team at Collusion have developed a new approach – […]
Vodafone New Zealand has taken another look at its IT offshoring strategy, and concluded that it’s more effective and cost efficient to hire the IT staff in New Zealand: “Vodafone NZ is embarking on a campaign to fill 100 IT department vacancies, following a decision to move its […]
When call centre agents work at home, there’s a collaboration challenge to address. See Part 2 of my earlier post over on The Smarter Office, which talks about three ways to address the challenge: “Earlier this week I wrote about making the case for work-at-home call centre agents, […]
Jason shares five ideas for helping an agency to stand out as “productive” in the crowd: “As a leader in your field, you have your share of stories about who you trust to do a great job, and who you know you’ll never work with again. What makes […]
I met Rod Drury a few years ago in conjunction with the work he was doing at Aftermail, which he subsequently sold to Quest Software. After that sale, he started beavering away at his next project – an online accounting service – called Xero. Anyway, Rod and Xero […]
(A Cisco Cius video from a happier time) Last week Cisco announced that it was ceasing its investment in the Cisco Cius tablet as a specific form factor, and will double down on making its collaboration software work great on many tablets and other devices. “Over the last […]
At the moment, my next big trip for the year is to Europe and the UK in the first week of October. I’ll be presenting at a conference in Belgium on Friday October 5, and the event I was waiting to confirm has been confirmed – so I’ll […]
On The Smarter Office, I just posted about work-at-home call centre agents. It’s Part 1 of a two-part series: “Call centres have become a mainstay in how organizations provide pre-sales service, post-sales support, and even selling itself. They have become a vital channel-to-market, and when done well, provide […]
Yesterday I posted on The Smarter Office about coworking spaces: “The tools we have available for connecting, communicating, and collaborating with coworkers, colleagues, and far-flung team members means that it’s entirely possible to live and work in a remote location — hidden in the forests of France, the […]
I’m in Auckland today, and tried out the WorkSnug Pro app for finding places to eat and work. The app overlays where you are with information about nearby locations. Pretty cool.
Michael Sampson 
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