In my User Adoption Strategies book I write about many strategies that can be used to encourage user adoption of new collaborative tools and approaches. One of those strategies is called “Easy First Steps,” a Stage 3 (Enlivening Applicability) strategy. Here’s what the book says on page 188 […]
When I started blogging in August 2003 TypePad was my blogging platform of choice. For the past decade I have used TypePad for hosting my business web sites, a couple of collaborative sites, and a few family blogs. TypePad has served me well over the decade, but it […]
Updates on being effective with user adoption. This issue includes thoughts on internal and external trainers, the pathways available when facing adoption issues, and more.
Current approaches to introducing new collaboration tools are not working. A new approach is needed. Read our Executive Briefing on why creating an Adoption Approach is required.
In late September 2013 I presented a keynote speech at the Interaction 2013 conference in London. I talked about why the intranet needs to support collaborative activities, outlined some core concepts (culture, governance, adoption), and then talked about the journey ahead.
I will be attending IBM Connect 2014 in Orlando at the end of January. I’m looking forward to it, and in addition to my responsibilities under the analyst program, have some meetings starting to line up. A couple of people have asked if I will have Doing Business with IBM Connections […]
Late next week the Americans celebrate Thanksgiving Day, an annual remembrance of the blessing of the harvest and of all that has transpired during the preceding year. While I’m not an American and won’t be in America for the celebrations, I do think it is a great idea […]
Change Agents Worldwide released an animation looking at what working out loud means, and the benefits that accrue to individuals, groups, organizations, and customers. It was prepared in the context of Salesforce Chatter. Nice work. And there’s an infographic to go with the animation too. If you are […]
Last week I was doing some preliminary research for a client project in the adoption area. A financial services institution is deploying a suite of new collaboration tools, and I was asked to structure an approach for the human side of the adoption program. I’m not involved in […]
Earlier this year Avanade released its research on the state of social collaboration in the enterprise. “Today we announced the findings of our latest global research study that shows how the consumerization of IT plays a huge role in driving perceptions about enterprise social collaboration. More and more […]
Michael Sampson 
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