Clients – International

Michael helps people and organisations explore the impact of contemporary ideas and envision success. Michael equips people with the confidence to act.

Clients are frequently looking for vendor-neutral advice, questioning what to do next, facing significant organisational or market changes, or are proactively exploring new possibilities for creating impact from new technology.

Below is a partial list of the direct client work Michael has undertaken over recent years, with key industry sectors being business services, education and academic, and public sector.

This is the list of international work I have undertaken. There’s a separate list for New Zealand and Australia.

  • Consulting Firm (United Kingdom, 2019)
  • Contributed three profiles to the 2020 edition of a vendor analysis report on intranet add-on products for SharePoint and Office 365.

  • Consulting Firm (Netherlands, 2017-2019)
  • Worked as part of a close-knit team developing a methodology for user adoption for use in client projects with Office 365. Wrote and published blog posts, white papers, and research documents for demonstrating thought leadership by the firm. Prepared and presented the workshop associated with the user adoption methodology, and coached other consultants within the firm on developing thought leadership materials.

  • Industry Analyst Firm (United States, 2018-2019)
  • Developed a daily market tracking service for analysing Microsoft’s changes across Office 365 and parts of Enterprise Mobility + Security (such as Microsoft Cloud App Security) and Windows 10 Enterprise (such as Microsoft Defender ATP). The service highlighted the positive changes from Microsoft, and gave early warning signals to customers about product weaknesses and areas of concern.

  • Religious Organisation (Canada, 2015)
  • Facilitation of a strategic review meeting for the messaging and collaboration tools used by a global religious organisation. Presented on the future of collaboration, facilitated discussions on IBM, Microsoft, and Google, and provided advice to senior leadership on next steps.

  • Religious Organisation (United States, 2015)
  • Presented a workshop on user adoption strategies for new collaboration tools, and facilitated discussions on applying the strategies within the context of the organisation’s work around the world.

  • Industry Analyst Firm (United States, 2015-2019)
  • Researched and wrote a half-yearly research report for clients on evaluating, migrating to, and making use of Office 365.

  • Financial Services Firm (London, 2015)
  • Held a series of discussions around the firm’s current strategy and approach to the use of and adoption profile of SharePoint and Lync in Office 365, as well as the ramifications of adding Yammer into the mix. Engaged with the firm’s communications team to discuss integrating collaboration spaces into the new intranet.

  • University (Netherlands, 2014)
  • Presented a workshop on user adoption strategies for IBM Sametime, the unified communications platform selected by the university. Explored strategies the project team could use to encourage adoption, and brainstormed how to be effective with various strategies.

  • Financial Services Firm (United States, 2014)
  • Convened a two-day workshop on governance, business engagement, and adoption. The workshop examined the firm’s efforts with SharePoint 2013 through a governance lens.

  • Financial Services Firm (United States, 2013)
  • Provided input into the design of the strategy and governance approach for a new collaborative workspace based on SharePoint 2013. After the proof-of-concept was implemented, provided a review of the lessons learned, and gave direction for the pilot phase of the initiative.

  • Legal Services Firm (United States, 2013)
  • Provided an external review for the CIO of the SharePoint 2013-based intranet designs from an external agency. Review comments highlighted opportunities for improvement, as well as various areas of concern to address in the design phase.

  • Legal Services Firm (United States, 2013)
  • Reviewed the delivery approach for classroom training, and provided input for improving the effectiveness of future sessions. Developed a User Adoption Approach for the firm’s new SharePoint 2013-based intranet.

  • Human Resources Consulting Organisation (United States, 2012)
  • Presentation of a workshop on user adoption, and facilitation of a discussion on collaboration strategy and developing an approach to user adoption for a new SharePoint-based team collaboration application.

  • Government Agency (Europe, 2012)
  • Presentation of the user adoption workshop, to help guide planning and thinking in advance of deploying a new SharePoint-based collaboration environment.

  • Risk Management Firm (Norway, 2010)
  • Facilitation of capability development in the area of user adoption strategies for new collaboration tools and approaches, along with drafting the initial strategy.

  • University (London, 2011)
  • Facilitation of a workshop on collaboration strategy and user adoption, aligned with introducing Lotus Connections to academics, professional staff, and students over the foreseeable future.
  • Development Finance Organisation (Washington DC, 2010)
  • Facilitation of capability development in the area of user adoption strategies for new collaboration tools and approaches.

  • Non-Government Organisation (Italy, 2010)
  • Presented and facilitated a workshop on effective collaboration human practices, and effective decisions with the technology.

  • Government Finance Organisation (London, 2010)
  • Strategy development for governing SharePoint.

  • Research Organisation (United States, 2008)
  • Input into collaboration and user adoption strategy. Facilitated multi-stakeholder workshops on key topics.

  • Insurance Firm (United States, 2008)
  • Input into collaboration and governance strategy.

  • Professional Services Firm (London, 2007)
  • Provided input into the collaboration strategy and decision approach when selecting a new collaboration technology platform. The client was comparing and contrasting an IBM infrastructure with a Microsoft one.

  • Strategy Consulting Firm (New York, 2007)
  • Development of scenarios for new ways of working, as input into the collaboration strategy.

  • Legal Services Firm (United States, 2005-2012)
  • Strategy review and input for collaboration and document management services.

How Can I Help You?
At the end of the day (and it’s beginning moments too), the question is always how can I help you?