Enterprise Collaboration and Virtual Teams Report (June 25, 2008)

The People Part of Enterprise Collaboration and Virtual Teams

  • Stop relying on email so much, and pick up the phone! Three keys to good phone presence: (a) sound energetic, (b) don’t multitask, and (c) when in doubt, pause. “But whether you’re sending an e-mail or making a phone call, one thing should be constant: You should be able to express yourself clearly. After all, that’s what communication is about.
  • Chuck has some ideas on the virtual practice of law, stimulated by what’s happening with doctors. “For example, just thinking out loud, could not a law firm or group not arrange for documents to be delivered to any Kinkos or UPS Store for scanning and emailing to the firm if the client did not have that capability. Could not the law firm not provide free web cams to the few who needs them. After all it might costs a few bucks, but it is cheaper than maintaining offices, staff, and the commute. In law it is really a matter of the consumer being able to either read up, or watch videos, on a content rich site (Blog, videos, twitter, wiki). Schedule an appointment. Answer a set of key questions online. Visit with a lawyer over the web to discuss how the content applies to this particular case. Then, pay using credit cards, debit cards or PayPal. Documents are prepared and sent back in various formats to the client via email or an online account, and uploaded to the Court if necessary.

The Technology Trends of Enterprise Collaboration and Virtual Teams

  • Oliver expresses concern about the creation of content silos in SharePoint. “Given the explosion of new content creation possibilities available to the modern enterprise though – video, audio for example – you have to wonder what life will be like for teams attempting to collaborate using Sharepoint. Uncontrolled growth of Sharepoint content reservoirs could be a major drag on units competing with more agile competitors. Before getting anywhere near planning collaboration strategy, figuring out where all your stuff is located is an essential part of getting organized.

Insights on Being Productive and Effective as an Individual

  • The state of constant intentional self-distraction could result in profound problems to our individual and cultural well-being. In other words, multi-tasking and the constant electronic din are bad.
  • Seth has a brilliant idea on how to say ‘thanks’ to people in a presentation. “Prepare for the talk by taking pictures of each person. If they’re shy, you can even do photographs in groups of two or three. Good photos, clever photos, funny photos… photos that are interesting are best. Then, create a new presentation. Put each photo on its own slide, preferably with a well designed ID below it (it should be on a black box, with a nice sans serif font reversed out. Like you see on cable TV news.) String one after the other. Build a dissolve transition between each one. Program it to put up a new slide every two seconds–don’t go too slow!–and to loop the presentation.

Other Noteworthy Insights

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