This is very cool. Congratulations to WestJet for a game very well played.
Current approaches to introducing new collaboration tools are not working. A new approach is needed. Read our Executive Briefing on why creating an Adoption Approach is required.
In late September 2013 I presented a keynote speech at the Interaction 2013 conference in London. I talked about why the intranet needs to support collaborative activities, outlined some core concepts (culture, governance, adoption), and then talked about the journey ahead.
In late June 2013 I was in Europe, delivering three workshops and speaking at a conference. It was a whirlwind of a tour, and while definitely a privilege to be there, has taken this week to recover from being away. Here’s what I did while away, and what I learnt while there.
Collaboration is a new way of working for many people, and new approaches to collaborating have to be introduced with informed thought. Merely introducing new technology doesn’t work to change collaborative work behaviors. Much more is needed. Work with Michael…
Michael Sampson advises end-user organizations around the world on Making Collaboration Work. We advise clients in three focus areas: culture, governance, and adoption. Learn how we can help your organization with: Cultivating a Culture of Collaboration (Culture) Governing Collaboration at…
Hi, I’m Michael Sampson – a Collaboration Strategist. My passion is helping organizations to make collaboration work, when their employees have to work together effectively while separated by distance and time. Note that this passion is energized by an unrelenting why….